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Uncontested Investing Podcast - July 22, 2025
In this episode of Uncontested Investing, we will wrap up our deep dive into property management by exploring one of the smartest scaling tools in real estate: virtual assistants (VAs). From tenant communication to maintenance coordination and bookkeeping, VAs are changing the game for landlords, operators, and investors of all sizes. We’re breaking down how VAs can handle everything from leasing logistics to after-hours emergency calls and why using them can make a small operation look like a Fortune 500 team.
If you’ve been overwhelmed by the day-to-day or wondering how to grow without burning out, this episode offers real solutions with tested systems and tools.
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Episode Highlights 00:00 Introduction 00:47 The flexibility of working with VAs 01:49 Illusion of Size: How VAs can make you look bigger 03:26 Delegating leasing and tenant communication to VAs 05:04 Leveraging VAs for administrative tasks and operational efficiency 06:30 Lease renewals, document collection, and making sure timelines are met 07:39 Better maintenance management: responding to requests and after-hours support 10:00 Boosting tenant retention through high quality communication 12:35 Bookkeeping, reporting, and tracking payment activity 14:51 Where to find and hire trained VAs for your business 16:03 Time zone advantages and multilingual support from VAs 18:01 Training your VA: SOPs, permissions, and delegation boundaries 19:21 VA Communication Systems & Task Management Tools: Zoom, Slack, Trello 21:45 Setting the standards and providing training to support your VA 23:03 Building trust, promoting from within, and growing with a VA team
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Quotables “A VA can make you look like a 30-person team, even if it’s just you and a partner running the show.” “If you’re scaling, your time is better spent strategizing, not chasing utility bills.” “Build trust slowly. Start them on simple tasks. In six months, they could be running your books.” Links Website: RCN Capital https://www.rcncapital.com/podcast Website: REI INK https://rei-ink.com/ |
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