Privacy Policy

This Privacy Policy describes how RCN Capital, LLC (the “Company”) and its affiliates and wholly owned subsidiaries, including, but not limited to Bridge Loan Network, LLC dba BLN Software (collectively, the “Affiliates”), collects, uses, and discloses Personal Information obtained through this website. Specifically, it outlines the types of information that is gathered about you while you use this website and the ways in which this information is used.

Please read this Privacy Policy carefully. By visiting and using the site, you agree that your use of our site, and any dispute over privacy, is governed by this Privacy Policy. Please be aware that we may need to change our Privacy Policy at some point in the future and that we will post the changes to this Privacy Policy on this website and update the effective date of the policy at the bottom to reflect the date of the changes. By continuing to use the site after we post any such changes, you accept the Privacy Policy as modified.

***IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, DO NOT PROVIDE YOUR PERSONAL INFORMATION ON OR THROUGH THIS WEBSITE***

Personal Information and Other Information Defined

“Personal Information” is information that relates to you as an identified or identifiable individual. In the course of your use of the Sites, you may voluntarily share Personal Information about yourself in a number of ways. You may provide Personal Information such as your name, email address, birthday, phone number, or zip code to us when you fill out forms on the Sites (such as email signup or “Contact Us” forms) or otherwise when you communicate with us in writing, electronically, or by phone.

When you visit the Sites, we also collect technical and usage information that does not identify you personally (“Other Information”), including information about your computer and Internet connection such as the IP address of your computer and/or Internet service provider, the date and time you access the Sites, the Internet address of websites from which you linked to our Sites, the type of device, browser and operating system you are using, and your movements and preferences on our Sites.

Who the Privacy Policy Applies to

This Privacy Policy applies to Personal Information that is entered by you when you interface with the website by filling out an application, registration, subscribing to our newsletter, utilizing the chat feature, filling out contact forms and/or otherwise providing Personal Information through the website.

What information do we collect?

The Company and its Affiliates collects and/or receives Personal Information from visitors to this site when they provide Personal Information directly through the site by, among other things, filling out an application, filling out a registration, subscribing to our newsletter, utilizing the chat feature, filling out a contact form, filling out a survey or otherwise provide information through use of this website and any one of its links.

You may be asked to enter any of the following categories of information:

1. Identifying information, including, but not limited to your name, e-mail address, mailing address, phone number and/or similar identifiers.
2. Loan Application information, including, but not limited to the collateral type, occupancy status, company name, guarantor name, email address phone number, email address, estimated credit score, property information and loan information.
3. Broker Registration information, including, but not limited to name, company name, email, company address, lending areas, phone number, company website, personal/company years in the business.

You may, however, visit our site anonymously by choosing not to enter Personal Information through the use of the site.

How do we use your information?

Any of the information we collect from you may be used in one of the following ways:

1. To respond to your application or registration
2. For the purpose of processing and delivering the requested product/service.
3. To respond to your questions and/or inquiries.
4. To communicate with you about relevant products/services.
5. To market our products/services.
6. To improve our products/services and develop new products/services.
7. To improve customer service.
8. To send periodic emails, newsletters and/or other outreach.
9. To assist you in locating other companies capable of delivering the requested product, service, or information.
10. For our internal business purposes.
11. To comply with legal obligations.

You may choose to opt out of receiving future marketing or promotional email messages by following the “unsubscribe,” “opt- out”, or similar link with instructions on how to remove yourself from the applicable email list. Please note that even if you opt out of receiving marketing or promotional emails from us, you may continue to receive non-promotional emails from us in response to your correspondence or in connection with any transactions you have entered into with us.

We may use Other Information, which does not identify you personally, for any reason we deem appropriate, including for purposes of administering, protecting and improving our Sites and systems, to better understand the preferences of our Site visitors, to identify server problems, to compile aggregated statistics about Site usage, and to help personalize your experience on our Sites. We and our service providers may use the IP address of your device to approximate your general physical location such as city and state for purposes such as providing information on local promotions and events.

How do we protect your information?

We implement a variety of industry-standard security measures and safeguards to maintain the safety of your personal information and protect against the loss, misuse and alteration of Personal Information that is under our control. However, please be aware that transmitting information over the internet or storage of information connected to the internet are never 100% secure.

Do we use cookies?

In order to personalize and enhance your experience on our Sites, we also may collect information through cookies. Cookies are small strings of text sent by our Sites to your browser and then stored by your browser on your computer’s hard drive. Our cookies allow us to not only personalize your experience on our Sites, make your visit more convenient, and understand how you and others are using our Sites so we can improve your experience on the Sites. We use cookies to identify repeat visitors to our Sites and to determine the paths visitors take on our Sites. We also use cookies to determine whether you visited our Sites from a particular Internet link or advertisement. Most web browsers automatically accept cookies, but it is possible to change your browser setup so it does not accept cookies. However, not utilizing cookies may prevent you from using certain functions and features of the Sites.

Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Sites. Just like any other usage information we collect, this information allows us to improve the Sites and customize your online experience, and otherwise as described in this Policy. Your browser may offer you a “Do Not Track” option, but our services do not support Do Not Track requests at this time, which means our cookies may collect information about your online activity while you are using the Sites.

Certain of our service providers (such as Google and Facebook) use retargeting cookies or pixels to collect information about you (including the pages and content you view, the date and time of such views, and location information associated with your IP address). These retargeting cookies allow us to serve you more relevant advertisements, but the information they share with us does not personally identify you. To learn more about Facebook’s privacy practices and cookies, you can review Facebook’s data policy here and their cookie policy here. Facebook users can adjust their ad settings or opt-out of certain data processing through their Facebook account (or click here). To learn more about how Google uses data when you visit our Sites please visit https://policies.google.com/technologies/partner-sites. Users may opt out of Google Analytics by visiting the Google Analytics Opt-out page. Additionally, you may visit the Digital Advertising Alliance opt-out website here to adjust your settings for all companies that follow the DAA’s standards.

Do we disclose any information to outside parties?

We do not sell your personally identifiable information. However, we do share some of the Personal Information we collect with the following:

1. Third-party companies performing services on our behalf, so long as those parties agree to keep your information confidential.
2. With our Affiliates and trusted third-party companies providing services or products similar to or complementary with your requested services or products, so long as those parties agree to keep your information confidential.
3. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
4. Government agencies to fulfill legal, reporting and regulatory requirements.
5. Our attorneys, accountants and auditors.
6. Our employees, our Affiliates and agents to offer additional services or perform analysis to determine qualification to receive future services.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. We do not control these third-party products or services and are not responsible for the content or privacy practices of any third parties. The links to third-party sites have separate and independent privacy policies, which we encourage you to review before using their products or services or before providing any information to them. We assume no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year.

To request a notice, please submit your request RCN Capital, LLC

ATTN: LEGAL DEPARTMENT

75 Gerber Road East

Suite 102

South Windsor, CT 06074

Please allow 30 days for a response.

Although our products and services are not intended for use by any person under the age of 18, if you are a California resident under 18 years old, you can request that we remove content or information that you have posted to our website or other online services.

Children’s Online Privacy Protection Act Compliance

This website and the products and services offered herein are not intended for anyone under the age of 18. We do not knowingly collect or store Personal Information under the age of 18. If we learn we have collected Personal Information of any person under the age of 18, we will take all commercially reasonable efforts to promptly delete such information.

Retention of Personal Information

We retain personal Information as long as needed for legal purposes, current business operations, and reasonably anticipated future uses related to the original purpose for which the information was first acquired.

How to opt Out of Marketing Calls, Texts, Email Messages, and Direct Mail

We may use Personal Information to offer products and/or services by phone, text message, email, and direct mail. Receiving promotional messages from RCN Capital, LLC is voluntary, and you may opt out at any time. To opt out of marketing text messages, you can text STOP to any message you receive from RCN Capital, LLC. You can unsubscribe from RCN Capital, LLC promotional emails at any time by clicking on the unsubscribe link included at the bottom of our email messages. You can also opt out of phone calls, text messages, emails, and direct mail by contacting RCN Capital, LLC emailing us at marketing@rcncapital.com.

Please allow up to 30 business days from receipt to process any unsubscribe request.

Please note that even if you opt out of marketing communications, you may still receive non-promotional communications from us, including service announcements, administrative messages, or other communications necessary to provide products or services to you. You cannot opt out of receiving these non- marketing communications if you are using the products or services.

Rights Relating to Personal Information

RCN Capital, LLC provides the following rights to all individuals whose Personal Information we collect:

1. The right to access your Personal Information

You have the right to request that RCN Capital, LLC disclose information to you about our collection and use of your Personal Information over the past 12 months, including a description of your Personal Information that was collected, used, disclosed, and transmitted by RCN Capital, LLC.

2. The right to delete your Personal Information

You have the right to request that RCN Capital, LLC delete Personal Information we collect from you, provided you have not obtained products or services provided by RCN Capital, LLC and subject to certain exceptions provided by law or contract.

We will not charge you a fee for making a request unless it is excessive, repetitive, or unfounded. If we determine your request requires a fee, we will notify you of the fee before completing the request.

RCN Capital, LLC does not Discriminate against Consumers for Exercising Their Rights

We do not discriminate against consumers for exercising their rights relating to Personal Information. In certain cases, however, we may be unable to offer you specific products and services if you do not provide us with Personal Information necessary for your application to obtain and/or use of those products or services.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.rcncapital.com/terms-use.

Application of Law

Our website and products and services are hosted and performed in the United States of America. This Privacy Policy is governed by the laws of the State of Connecticut, without regard to conflict of laws principles.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. The modifications become effective immediately.

This policy was last modified on 8/19/2025.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.