Broker FAQs: What New Partners Want to Know Before Working with RCN Capital

If you’re thinking about partnering with RCN Capital, you might have a few questions. It could be that you’ve had bad experiences with other lenders—long delays, hidden fees, or getting ghosted after submitting a deal. We’ve heard those stories, too.

At RCN, we do things differently. Our broker partnership program is built to give you full transparency, fast communication, and flexible pay structures so you can close confidently and grow your business.

Here’s what new brokers ask us most often—with real answers.

How do I become a broker with RCN Capital?

1. Register as a Broker: Fill out the Broker Registration Application on our website.
2. Onboarding Call: Schedule a welcome call with our Broker Onboarding Specialist to discuss program details and address any initial questions.
3. BLN Software Training: Complete a short, self‑guided training on our white‑labeled Loan Management System.
4. Sign Agreement: Execute the broker agreement via DocuSign, then you’re ready to refer deals immediately.

This efficient RCN Capital broker onboarding process generally takes less than a week from the time of your first inquiry to the submission of your first loan application.

What compensation can brokers expect?

We provide flexible and transparent compensation structures that fit your level of involvement and the individual loan situation:

• Yield Spread & Points: Earn a spread based on rate adjustments or points, fully disclosed on the commitment letter.
• Fee-Based Options: For hands‑off referrals, choose a flat finder’s fee.
• HUD Settlement Statement: All broker fees appear on the HUD at closing—no surprises, no carve‑outs.

Based on statistics from 2024, brokers make an average of 1.2% of the funded loan amount. We strive to pay brokers fairly and well, and this shows that that they send us a wide range of products.

What loan programs are most popular?

Here’s a quick snapshot of our top four programs, and a great starting point when you chat to clients about financing options:

We’ve got programs for just about every investor strategy. Our Loan Programs page has all the information you need, including choices for multifamily properties and cash-out refinances.

Which states does RCN Capital lend in?

We underwrite brokers across the country, with the exception of Alaska, Nevada, North Dakota, South Dakota, and Vermont. So, if your investor is active in one of the other 45 states, you can feel secure bringing the RCN Capital broker partnership to the table.

What documentation is required for an initial application?

We keep paperwork centered on what matters most—the deal and the borrower's exit strategy. Typical requirements include:

• Completed application and credit‑background authorization
• Bank statements (proof of funds for down payment/reserves)
• Property appraisal or broker’s CMA
• Lease agreements or rental projections (for DSCR/rental loans)
• Detailed rehab estimates (for ARV and bridge loans)
• Business entity docs, if applicable

No application fees. Clients pay third‑party expenses (such as appraisals and feasibility studies), and our portal identifies missing documents so you never fall behind.

How does RCN Capital protect broker relationships?

Open communication and proprietary tracking are the foundation of broker relationship protection in lending with RCN. We achieve this through:

• A White‑Labeled BLN Portal: Your borrowers apply via your branded portal. RCN never displaces you with your clients.
• Real‑Time Deal Tracking: The Loan Progress Toolbar in BLN shows every milestone—from credit pull to underwriting—so you always know where each loan stands.
• Commitment Letters: Broker fees and yields are spelled out up front, mirrored on the HUD at closing.
• Referral Portal: Invite co‑brokers or partners into deals without risking client poaching.

Our Broker Referral Program verifies that if a borrower who applied under your referral reaches out to RCN directly, our system identifies and redirects them back to you. That's how we protect your client relationships.

How quickly can you get a pre‑approval decision?

Decisions are typically made in 24 hours on full DSCR and bridge loan applications. Term sheets are available the next business day for most short‑term and ARV transactions. That quickness counts when investors need to act fast to acquire off‑market and pre‑foreclosure properties.

Who do I contact for support?

• General Program Questions: Info@RCNCapital.com or call 860‑432‑5858.
• Loan Officer: Your dedicated lending team member, provided at the time of sign up.
• Servicing & Draws: Elite Commercial Servicing: (877) 417‑1331 and draws@elitecommercialservicing.com.

Our virtual customer service and web tech assistance via BLN ensures that you and your customers never get left behind.

What sets RCN’s BLN Loan Management System apart?

The BLN platform is more than a portal—it's an intuitive, broker-friendly private lending platform that:

• Streamlines Intake: With a white‑labeled online loan application and referral portal access.
• Automates Workflows: Through document collection, credit pulls, and custom milestone notifications.
• Supports Growth: Pipeline management tools mirror RCN’s internal processes so you can scale faster.
• Offers Flexibility: Use BLN for RCN deals—or any other private‑lender financing you originate.

Brokers who use BLN say that their turnaround time has gone down by 40% and the number of deals that close has gone up by 25% per year.

Ready to get started?

We know you’ve got options when it comes to lenders. That’s why we’ve built our process to work with you—not around you. From fast approvals to transparent compensation to full control over your clients, we’re here to help you win. Sign up as a broker today and start growing your business and close with confidence.

Have any more questions? Reach out today to speak with an RCN lending specialist.